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Module · Voice AI

Your restaurant has a number. Now it answers too.

A dedicated voice AI. It picks up, asks “how many?”, checks real availability, creates the booking, and sends the confirmation by SMS. All while your team is on the floor.

Available on Plus
  • Dedicated phone number for your restaurant
  • Takes real calls, not an IVR tree
  • Native-accent voices or international voices for any language
  • Up to 32 languages via Deepgram Nova 3 (and growing)
  • Wired into your reservation system
What it really is

Picks up. Understands. Acts.

When the phone rings, the voice AI answers, greets with your trade name, and asks what it needs to book: party size, date, time. It checks live availability. If the requested time isn’t free, it suggests close alternatives. On confirmation, it tells the guest and sends an SMS with the details.

  • Real-time call handling, not pre-recorded.
  • Speech recognition by Deepgram Nova 3 (understands up to 32 languages, and growing).
  • Natural speech synthesis: native-accent voices or international voices for any language.
  • Custom greeting: “Hello, you’ve reached [your restaurant]”.
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Supported operations

Not a recording. A virtual host.

The voice AI can do anything the text chatbot does: check availability, create a booking, edit it, cancel, check status, send payment links by SMS. And if the guest asks something off-script (a recommendation, a menu question), it can answer from your FAQs or escalate to your team.

  • Check availability, create, edit, cancel.
  • Send payment or reminder SMS during the call.
  • Look up the status of an existing booking.
  • Escalate to a human if it detects frustration or a complex case.
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Voices and multi-language

Answers in the guest’s language, in the voice you pick.

You choose the voice: a native voice with the country’s accent (Castilian Spanish, Río de la Plata, Mexican, Parisian French, etc.) so it sounds local, or an international voice that speaks any language with a clean register. Transcription runs on Deepgram Nova 3, which understands up to 32 languages — and adds more every month.

  • Native-accent voices: guests don’t notice it’s an AI.
  • International voices for tourism and multilingual rosters.
  • Automatic language detection in the first seconds of the call.
  • Up to 32 languages supported via Deepgram Nova 3, expanding continuously.
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Transcripts and recordings

Every call, auditable.

In the dashboard you get the recording, the transcript, and the actions the bot took for each call. Audit what it booked, review escalations, spot patterns. Useful for audit, for improving FAQs, and for legal disputes.

  • Recording and transcript per call.
  • List of actions executed during the conversation.
  • Filterable by date, duration, outcome (booking created, cancelled, no action).
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When not to answer

It doesn’t have to take every call.

When the assistant kicks in is decided at your phone carrier with a conditional forward: 24/7, only out of hours, only when the line is busy, only after X unanswered rings. AI covers your dead hours without replacing your team.

  • Activation via conditional forwarding set up at your carrier.
  • You keep your current number: guests still dial the same one.
  • Guest-triggered handoff (“I’d like to speak to a person”) transfers to your team.
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Benefits

What changes when the phone always gets picked up

Zero missed calls

A missed call is a booking that didn’t happen. The bot doesn’t miss any.

Frees up floor staff

Your host doesn’t pause service to pick up. AI does.

Tourists, no barrier

A German guest books in German. A French one in French. No sweating staff.

Frequently asked

What people usually ask

Do guests realise they’re talking to AI?

The voice is natural and some don’t notice. We recommend mentioning it explicitly in the greeting — for transparency and legal reasons in several jurisdictions.

Can I have a number in my city?

Yes. Keep your current number via forwarding, or get a new number in your region (Spain, most of LATAM, EU and UK). The voice AI picks it up directly.

How much does each call cost?

Per minute, depending on model. A typical booking call is 60–90 seconds and costs a few cents. You see the real cost per call in the dashboard.

Does it work with my existing phone system?

Yes, in most cases. The assistant is activated at your carrier or PBX through a conditional forward (always, busy-only, out-of-hours, after X unanswered rings…). It answers and, when needed, routes back to your PBX.
Ready to try it

Give your restaurant a voice. Literally.

Enable voice AI in minutes and test it by calling the number yourself.